atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Officeserve 7100 defaulting

Hi All
Been a while since I was last here
I was dispactched to look at an officeserve 7100 as the doorbox was dead there
does not appear to be any analog extns at all on the system to replace it with an analog door box
The system tech password has been changed and the previous tel co is gone bust


If i default this sys will the licence key installed be wiped ?
or is there a way to copy licence key from the sd card before defaulting
As you can see im not familiar with officeserve
worked on lots of samsung dcs a few years back


Many thanks

You cannot save the license with a default but a samsung dealer can get you the license from Samsung as long as it's an MP10a not an MP10. Samsung no longer has the ability to view licenses since they changed to the new format.

A Samsung dealer could also work with samsung to clear the password and save you some headache.

Only reasoning there would be liscence keys on system is if they are using onboard mgi's for SIP or IP phones. What are they using for phones and trunks?

The officeserv 7100 system arrives from the factory with default data. Connect it to trunks, stations and power, turn the system on and it is fully operational. The only thing left to do is customize the data to fit the customer's needs.

Thanks for the quick reply's guys
Seems like an awful lot of messing for a duff doorbox
Pity they dont make them anymore

Thanks