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Joined: Sep 2012
Posts: 1
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Member
Joined: Sep 2012
Posts: 1 |
Hi,
We have a strata 424 with dkt2010-sd phones, 7 lines 12 extentions. We had optimum as our provider. We switched to a hosted pbx system that has serious issues. We went back to optimum, the PBX system was not touched. Now everything is working fine except that the incoming calls only ring at the receptionist, while before they rang on 5 of the secretaries desks as well. Hunt group is set with optimum (linear). How can I fix this. Thanks for your help.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
There's not enough information to go on but it might be that the 424 is defaulted.
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Joined: Aug 2012
Posts: 122
Member
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Member
Joined: Aug 2012
Posts: 122 |
You might have a Night transfer key programed on the reception phone, if you cycle power it will turn off. See if you can find this button and turn it on, it changes what phones ring.
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