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Joined: Jan 2006
Posts: 351
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Joined: Jan 2006
Posts: 351 |
We're looking seriously at picking up this product line.
Does anyone have any input? Pros/Cons?
Everything I've seen is just fabulous, all of my questions have been answered expertly by my rep.
I just want to make sure the water is warm before I jump in.
Any replies greatly appreciated!
T
If you can read this, you're in range.
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Jan 2006
Posts: 351
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Joined: Jan 2006
Posts: 351 |
I found the other posts on this, sorry for wasting everyone's time!
If you can read this, you're in range.
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Joined: Nov 2002
Posts: 632
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Joined: Nov 2002
Posts: 632 |
As I understand Shoretel is being sued by Mitel for copyright infringements
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Joined: Jun 2007
Posts: 356
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Joined: Jun 2007
Posts: 356 |
they have an issue with licenses being for one year terms on some software modules.
look into it well.
I have had a few of our IVRs installed to them, seem reliable as far as VoIP goes, but the costs (long term) need full investigation.
it's all tip and ring
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Joined: Jun 2005
Posts: 512
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Joined: Jun 2005
Posts: 512 |
Tylerpd1, What do you want to know about Shoretel? The reporting is weak and their call center apps are behind their competitors, but other then that, they have a very strong product.
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