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#51255 11/12/01 07:04 AM
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We have 3 routes - our night mode is only for the Call Center to receive night greetings. Problem is all other users can make outgoing calls but cannot receive incoming calls. All incoming calls go to the Attendant. Can I change this in the Ring In assignment, giving everyone the ability to receive calls during the night mode?

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#51256 11/12/01 07:28 AM
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DFenech

When posting a ? please post what system your using or working on. It helps at times.

#51257 11/12/01 08:04 AM
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I have an Axxess ver 5.3

#51258 11/12/01 03:24 PM
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<font face="Verdana, Arial" size="2">Originally posted by DFenech:
I have an Axxess ver 5.3</font>


Yes, In your Trunk Groups you can have them ring anywhere at night. Go to Devices, Trunk Groups and open the group you want, and set its night ring in location.


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