atcomsystems.ca/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems SL PORTS TRY AGAIN

Tyler
Just went in the system remotely no 821 key on any extension for faxes.
The other thing the sl ports go prime line to Lcr.
Could you sent your # again I misplaced it.
Thanks
Rick

After reading the above posts, the problem may be with a DTMF receiver. I would switch the SLT card (and DTMF board) that has the most lockups with a SLT card that has fewer calls. (Take a look at the extension reports in the reports menu)

It does sound like you've covered most of the hardware so a DTMF receiver is a possibility.
Doesn't explain why you have to change the extension number to make the sli port work again though.
When this problem occurs does it affect more than 1 sli port at a time?

If you know level 9 password you can busy out dtmf receivers in the F screen

on occasion it has killed two sl ports at one time. I dont know if they go out exactly at the same time or minutes or hours apart.
Rick

Hey Rick is it possible to just permanently change these ext #. If it is a data base issue that should take care of it

Frankie
What do you mean "permanently" change them?
Right now the fax numbers come in through DNIS on T1 then goes to assigned extension through the digits screen.
Rick

I think Frankiephones is suggesting that you change the sli port extension number to fix the problem.But reading what you have said this only works temporarily until the problem come back.I hate to say it but I really don't think a DTMF receiver can cause this and by the sounds of it you have changed the other hardware (tri output,sli card).I think you are dealing with a corrupt database and you know what that means

i never liked those tri-power supplies, always thought they were flaky. before you go about hand packing, why don't you try using one of those old 1A2 power supplies for the ring generator and a separate -48 volt (rated at 1 amp)(forgot manufacturers name, but you know who i mean)make sure you strap all the ground posts on the different power supplies together with the x-tone SPG.
the only other thought, wasn't there a tech alert put out for strange ringing problems whereas we had to ground the tip to eliminate the problem. With 15 fax lines,it's possible it could be a voltage problem, especially if there is heavy traffic. I'd investigate any solution before I would hand pack. i found half the time it didn't fix the actual problem.
Tj

TJMCAPS,
The problems he's describing are not a power supply issue.If he can't reuse an extension on an sli port but it works on a digital port then you are dealing with the database.