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#249981 07/31/12 06:25 AM
Joined: Aug 2003
Posts: 5,154
Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154
Likes: 2
We have a customer that uses analog ports off their Aspire for faxes. They've had some lightning issues and have a problem with one of the ports putting out enough ring voltage to trigger the fax to answer. Since other fax machines are working, can we assume this problem is from the analog card? Or would it be a power supply issue?

As you've heard before...we're not an NEC shop, but are trying to help this customer as there is no Aspire shop anywhere around.


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#249982 07/31/12 10:29 AM
Joined: Sep 2004
Posts: 4,194
Likes: 2
Joined: Sep 2004
Posts: 4,194
Likes: 2
Use a volt meter and check it and swap it with another working fax. If it's lower you found your answer.

Moderated by  ttech 

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