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Joined: Dec 2009
Posts: 11
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Joined: Dec 2009
Posts: 11 |
I have a customer who has 10 extensions 5 of them programmed with 4 co lines the other 5 had 2 different co lines assigned. They have disconnected the 2 co lines on the 5 sets and want the 4 line that appears on the other to be added to these sets. In other words they would like for all sets to have the 4 lines to appear on them.I have did some programming on the NEC but having problem with this issue. I anyone can possibly help me I would be grateful. I can get into programming mode but having difficulty navigationg thru get errors. Anyone that can talk me through this I'm willing to listen.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Do you have remote access available to the pbx?
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
In program 10, find the LENs and write them down.
In program 9000, program the buttons on the phones as D001 - D006, however you want them to appear.
In program 9001, set ringing for those buttons.
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Joined: Dec 2009
Posts: 11
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Member
Joined: Dec 2009
Posts: 11 |
No remote access to system. Previous I enter program 10, has the lens but in 9000 I must be entering info incorrect because I get data error.I will return and try it with the info given. Thanks
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Joined: Dec 2009
Posts: 11
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Member
Joined: Dec 2009
Posts: 11 |
Thanks telephoneguy I was able to move lines just fine. one question in the program 9001 what format in do you enter data for to set ringing, for instance station-line-ring no ring (0,1)
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
9001>XXXX,01>1 = ring 9001>XXXX,01>0 = no ring
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Are you really trying to tackle this job without a command manual?
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Joined: Dec 2008
Posts: 189
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DrPbx, that isn't something I would do and I've been doing that switch since 1997. He is gonna have fun...
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Joined: Aug 2005
Posts: 2,125
Member
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Member
Joined: Aug 2005
Posts: 2,125 |
Looks like he's just changing the buttons... Lord help him if he tried programming CO s from scratch without a command manual.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
It just seems silly to come here for such simple questions. I am reluctant to help people that don't try to help themselves a little first. I would call having a command manual a requirement to ask for my assistance. But that's just me, I am kind of a technogeek snob when it comes to that.
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OS 7030
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