Any idea what this means?

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Any idea what this means? #217253 01/27/10 04:01 AM
Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC	This is a minor alarm log from an XTS-MPB2 system. The customer rebooted it at 8:04 this morning, but said that the time on the displays showed that it was 6:27. This is exactly what it shows in this log as happening, but I'm wondering if anyone can tell what this means: 01/27 08:04 1999-Sys Restart 1 255 1009fa4c 00000000 10010000000000000000000000 000000 01/26 18:27 1030-Brd Absent 1 2 0000000d 00000003 18000000000000000000000000 000000 01/26 18:27 1030-Brd Absent 1 2 0000000c 00000003 13000000000000000000000000 000000 01/26 18:27 1030-Brd Absent 1 2 0000000b 00000003 12000000000000000000000000 000000 01/26 18:27 1030-Brd Absent 1 2 0000000a 00000003 11000000000000000000000000 000000 01/26 18:27 1030-Brd Absent 1 2 101ae7bc 101ae6c8 10000000000000000000000000 000000 01/26 18:27 3-Process T/O 6 0 00000000 00000000 00011019fef000000000000000 000000 01/26 18:26 3-Process T/O 6 0 101af29c 101af298 00011019fef00000000000000 Ed Vaughn, MBSWWYPBX

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Re: Any idea what this means? #217254 01/27/10 04:11 AM
Joined: Oct 2004 Posts: 1,492 central pa oobie Member
oobie Member Joined: Oct 2004 Posts: 1,492 central pa	Is this a 2 cabinet system? Looks like maybe the cards in the second went out of service. I says this because on the last set of numbers the first 2 numbers are card slots as i've always been told. 10, 11, 12, 13, 1800000000000. Just a thought!

Re: Any idea what this means? #217255 01/27/10 05:50 AM
Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC	It is actually a 3-cabinet system Gary. I've always thought it was the third and fourth digits in the last string that identified the card slot, but I may be wrong. I did think the same thing about the first two digits. My first thought was that it might be an LMU card/cable issue, but then that would have caused codes for the third cabinet to be displayed. I'm confused. Ed Vaughn, MBSWWYPBX

Re: Any idea what this means? #217256 01/27/10 08:26 AM
Joined: Oct 2004 Posts: 1,492 central pa oobie Member
oobie Member Joined: Oct 2004 Posts: 1,492 central pa	Yes very strange! not sure, did you try your luck with tech support?

Re: Any idea what this means? #217257 01/27/10 09:59 AM
Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC	No, I figured I'd come here first. It is usually much faster, plus the issue can be shared amongst us in the future. Ed Vaughn, MBSWWYPBX

Re: Any idea what this means? #217258 01/27/10 12:56 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	Why did the customer reboot the system? The log looks like one that came out of a system I had a problem with. Spontaneous resets. I changed the cpu although I think that I could have reinitialized the first one and uploaded the database. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: Any idea what this means? #217259 01/28/10 03:26 AM
Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,383 Likes: 13 Fayetteville, NC	They rebooted it because it was locked up with the time display being 6:27. My guess is that the processor froze up at this point and they discovered it first thing the following morning. Ed Vaughn, MBSWWYPBX

Re: Any idea what this means? #217260 01/28/10 04:21 AM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	Well, I wouldn't do anything unless it happens again, could have been caused by a power blip. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: Any idea what this means? #217261 01/28/10 05:27 AM
Joined: Oct 2004 Posts: 1,492 central pa oobie Member
oobie Member Joined: Oct 2004 Posts: 1,492 central pa	I agree with Derrick unless this is an ongoing occurence there? Maybe a proccesor or maybe a power issue? Its a weird one!!

Re: Any idea what this means? #217262 01/28/10 12:00 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	Just curious but does this system have a Pathfinder IS in it? Is so is auto reboot enabled on the Pathfinder and what time is it set for? www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.