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DK16 - "Caller, are you there?" #180421 04/30/05 02:32 PM
Joined: Apr 2005 Posts: 6 Suwanee, GA 30024 Wendyow Member
Wendyow Member Joined: Apr 2005 Posts: 6 Suwanee, GA 30024	Hi everyone! We just installed a Toshiba DK16 today - we thought THAT would be the hard part!!!!! Weeeeeeeelllll, do we really have to fill out EVERY Record Page and program everything the slow way? We have dial tones... but only the Administrator phone will ring. Guess I need the phone support phone numbers & prices :O)

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Re: DK16 - "Caller, are you there?" #180422 04/30/05 04:25 PM
Joined: Oct 2002 Posts: 723 So. Cal. barster Member
barster Member Joined: Oct 2002 Posts: 723 So. Cal.	The record sheets are just what the name implies ..for records and as a guide to program what you want. I worked on most of Toshiba's but the '16'..but I believe the programmings the same/similar.. use program 81 to assign ringing..ext 10=port 01 ext 11= port 02 etc. and program 39 for button assignment and prog 40 for line assignment. I'm assuming you just need some basic programming done..Those should get you going. Phone Data Network jack installatio...ting Irvine Tustin Anaheim Orange county

Re: DK16 - "Caller, are you there?" #180423 05/01/05 03:33 AM
Joined: Mar 2005 Posts: 43 Lake Charles, La. USA keithpaul Member
keithpaul Member Joined: Mar 2005 Posts: 43 Lake Charles, La. USA	Extension 10 is port number 00, 11 is 01 and so on. Under default station 10 is the only extension to ring. http://www.ntwo.com/

Re: DK16 - "Caller, are you there?" #180424 05/02/05 02:54 AM
Joined: Aug 2002 Posts: 4,929 Likes: 1 Lakeland,Florida,USA SSPhone Administrator
SSPhone Administrator Joined: Aug 2002 Posts: 4,929 Likes: 1 Lakeland,Florida,USA	Wendy Click the link at the top of the page Dan will get back with you. Telrad Digital Programmer Kits Toshiba Voicemail Network Programmer Kits TeamViewer Remote Support BUY Remote Support

Re: DK16 - "Caller, are you there?" #180425 05/02/05 06:16 AM
Joined: Apr 2005 Posts: 6 Suwanee, GA 30024 Wendyow Member
Wendyow Member Joined: Apr 2005 Posts: 6 Suwanee, GA 30024	Hi Again guys! Anyone know Dan's Phone number or e-mail at Voyager? In the mean time, I can enter the Program Mode on my Toshiba DK16 - I want to do program 81... but after I enter the Logical port.... I don't get further options. (I'm trying to make all the other phone ring). Thanks!!!! Wendy

Re: DK16 - "Caller, are you there?" #180426 05/02/05 06:28 AM
Joined: Aug 2003 Posts: 226 Marion Louisiana U.S.A. JBW Member
JBW Member Joined: Aug 2003 Posts: 226 Marion Louisiana U.S.A.	After entering the port number press the # key. You can also enter 00*07 to program the 1st 8 phones that work out of the main cabinet. JBW

Re: DK16 - "Caller, are you there?" #180427 05/02/05 10:24 AM
Joined: Apr 2005 Posts: 6 Suwanee, GA 30024 Wendyow Member
Wendyow Member Joined: Apr 2005 Posts: 6 Suwanee, GA 30024	HEY GUYS!!!!! Guess what! After trying program 81 over... and ...over.... and feeling blonde (which, um I am - but don't normally feel like!!!), A sympathetic Toshiba guru told me since my system is older, I probably have 3 digit port #'s.... 001,002, etc.... and VOILA!!!!!! Now all programming is much easier! Thanks for all the feedback!

Re: DK16 - "Caller, are you there?" #180428 05/03/05 02:34 AM
Joined: May 2003 Posts: 2,267 Windham, Maine, USA paul144 Member
paul144 Member Joined: May 2003 Posts: 2,267 Windham, Maine, USA	Yep, the 16 used 2 digits, the 16e uses 3. You are also going to want to make certain that you have the program/install manual for the 16e or a 40 as some programming is slightly different. The 16e is much more similar to the 40 that it is to the old 16. ------------------ Avaya Telephone Repair Toshiba Telephone Repair [This message has been edited by paul144 (edited May 03, 2005).]