atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems CTX100 install

I would recommend that a certified technician perform the update. On the rare occasion that something goes wrong, he will be able to get tech support.

Whew! This got to 100 posts and here I am at 101, same as the freeway I have to use to go fix the Rabbi's dial tones tonight in the dark. Not everything I do in the dark is so much fun.

Voyager is right, but at 100 posts you know so much that you ought to be an "honorary" technician and throw caution to the wind, just take it on and get it done. If anything goes wrong, we will be here forever tweaking it for you.

I find that I get better security bolting it to the wall with three and a half inch lag screws, usually two inches long, but sometimes the 2x4s are really 2x6s and I use five an a half inch lag screws. Are you sure your cabinet is tight on the wall, secure from earthquakes, I am.

You are probably right about getting a technician to update my system. At this point that is not needed.

Even after diabling LCR, I still get a delay. Maybe I am doing something wrong. I also disabled dtmf playback, but then I do not hear the dialtones. Although the delay is not too important, I would prefer to minimize it.

- John

Customers who upgrade from DK to CTX almost always complain that the dialling is slower on the new system. If u manage to find a way to dial out as fast as DK systems, pls let me know. Cyber-dinner on me.

Alfee hit on my exact problem. I am comparing my CTX100 with a friend's DK16 system. At least I am not the only one that has noticed the delay in the newer CTX system.

- John

Think of it as a new feature, dial delay. Give you a few extra seconds to consider, "Do I really want to make this call?"

Instead of dialing right away, select a CO line and wait a few seconds then dial. If I remember correctly, there is no delay, which means to me that it is hard coded to wait a set amount of time before sending DTMF, so that telco is ready to recieve the dialed digits.

My questions involve volume and the caller-id button.

1. Is there a way to increase the default volume when I pick up a line? The phone would work better with my headset if I could change the volume.

2. Someone told me that the caller-id button only saves information about calls that were answered from that phone. I just noticed that a phone rarely used seems to list all incoming calls. How can I control which phones get this information?

2. Any phone that is set to ring will get the caller ID info. Whether or not it is stored is determined by DKT programming.

1. Does your headset have a separate volume control? There is a setting in the systems PAD tables that can control the default volume for any number of devices, but I think you should try to turn up the volume on your headset first, and see if that helps.

Where in the WinAdmin do you control stored caller-id information?

The headset can control the volume, but there is distortion. I need to increase the volume of the phone. Any idea how I use the PAD tables? I found the option in WinAdmin.