atcomsystems.ca/forum Forums Other TDM Phone Systems Nitsuko-Tie Telephones & Systems Nitsuko Disable DnD mode

Hi all,

We have a Nitsuko dx2na-32 phone system, and one of our users has thrown himself into "DnD ALL" mode.

Since we do not have the manuals, can someone please give me a quick walk through on how to disable DnD mode from his particular phone?

Thanks

Is it a phone with line keys, a single line telephone, or an analog set?

With a feature phone, you should be able to press "DND" "0" (That's the DND key followed by the number zero) to turn off DND.

If it's a single line phone, or an analog set, I believe there's a service code you can dial, but I'd have to look up what that code is.

Hi eric, thanks for responding.

I actually have more information. We did try the DND 0 but it didn't do anything. I am remotely walking this person through this, so please bare with me .

Here is the display on the phone:
Forward B/NA >> Voicemail

The DND light constantly flashes as well.
The phone's part number is Nitsuko 92573.

Thanks.

Try to cancel call forwarding with *20. (You may have to add a 2 to the end to specify all calls)

Just for the record, the default DND service code is 847, so 8470 will turn off DND.

Thanks eric that did the trick with the *20.

Much appreciated!