web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#115589 06/05/12 05:19 AM
Joined: Nov 2008
Posts: 32
Thesavo Offline OP
Member
OP Offline
Member
Joined: Nov 2008
Posts: 32
Can anyone tell me what feature code will read out the extension number of a given station?

We have a jack that needs to be setup for a temp and we don't know what the extension number is.

We tried to call another phone with it, but it reads the name of the station, not the number.

We don't have access to programming, and the desi strips are missing?

How can we find out the extension number while stating at the phone.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2008
Posts: 392
Member
Offline
Member
Joined: Sep 2008
Posts: 392
If it is a 4025 all you have to do is press the Superkey and then the lower right line button and it will display the extension number. If you press any of the "line keys" it will display what that key is like a line or feature or speed dial#.

Joined: Nov 2008
Posts: 32
Thesavo Offline OP
Member
OP Offline
Member
Joined: Nov 2008
Posts: 32
Great, thanks.
I did that
Tap [SuperKey], then tap the [3123] button that lights up when I make a call.

It reads the name of the old user, E.Smith.

If I try that on another button, this one is called [Reception], it reads the extension number of the reception desk.

Joined: Nov 2008
Posts: 32
Thesavo Offline OP
Member
OP Offline
Member
Joined: Nov 2008
Posts: 32
What else can I do to figure out what this extension number is?

Joined: Sep 2008
Posts: 392
Member
Offline
Member
Joined: Sep 2008
Posts: 392
What system is this phone on? 200, 2000, 3300?

Joined: Feb 2010
Posts: 339
Member
Offline
Member
Joined: Feb 2010
Posts: 339
Did you have someone call 3123 and see if it rings the phone? Is it the bottom right button that lights up when you make a call from that phone?

What else do you want to know about the phone if you already know its extension?


Jon


"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"

Mark Twain
Joined: Aug 2005
Posts: 2,125
Member
Offline
Member
Joined: Aug 2005
Posts: 2,125
When you call phone to phone, the display of the called phone should give both extension number AND name. It should say something like:

3123 E.Smith

where 3123 would be the extension, and E.Smith the user.

If you can't get the extension number to display, you can try using the superkey to delete the name, and then call phone to phone with it. It should give a Display that says:

3123.

If the problem is that when you call that number (3123) the phone does not ring, then check to see if the phone is set to Call Forward All (again, check this from the SUPERKEY). Also check to see if it is set to DND (Do Not Disturb). You can check this from the -- right, SUPERKEY.

If you have a console, dial zero and see what shows up on the display of the console when you answer. It should give class of service, extension, and username.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,240
Posts638,579
Members49,755
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
210,639 Shoretel
187,389 CTX100 install
186,176 1a2 system
Newest Members
LewisR, TaniyahCobb, TDKs79, Buttinset, Housetech
49,755 Registered Users
Top Posters(30 Days)
Toner 14
Yoda 8
dexman 4
Who's Online Now
0 members (), 71 guests, and 28 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5