|
Joined: Mar 2006
Posts: 1,596
Member
|
Member
Joined: Mar 2006
Posts: 1,596 |
I have a customer with a Mitel SX-50 (not a system we service very often). What he wants to know, is there a way he can perform a reverse transfer to a cordless from the console?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Define "Reverse transfer". :confused:
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
Joined: Feb 2007
Posts: 99
Member
|
Member
Joined: Feb 2007
Posts: 99 |
Are you talking about having unanswerd tranfers ringback to a cordless instead of the console?
|
|
|
|
Joined: Mar 2006
Posts: 1,596
Member
|
Member
Joined: Mar 2006
Posts: 1,596 |
Main console is ringing. Owner has a cordless. He wants to press a code (like 4 on the InterTel) then enter the extension to pick up the call.
|
|
|
|
Joined: Feb 2007
Posts: 99
Member
|
Member
Joined: Feb 2007
Posts: 99 |
Its been awhile but I think *21 or * 61 then the consoles extension.
|
|
|
|
Joined: Oct 2004
Posts: 1,057
Member
|
Member
Joined: Oct 2004
Posts: 1,057 |
The default TAFAS (Trunk Answer From Any Station) is '57'. There are also a few COS options that may need to be adjusted.
|
|
|
|
Joined: Feb 2007
Posts: 99
Member
|
Member
Joined: Feb 2007
Posts: 99 |
Sorry checked when I got back to office *21 & *61 are call pickups to answer calls before they return to the console. 57 is the TAFAS default number. Its been a while since I had to remember that.
|
|
|
|
Joined: Mar 2006
Posts: 1,596
Member
|
Member
Joined: Mar 2006
Posts: 1,596 |
Just 57 or *57 (the person is an hour south of me).
And thanks for the responses!
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Just '57'. As 55'er pointed out, there are a few things that have to be enabled. Firstly, does the console display 'TAFAS' after several rings? Oops, TAFAS does not work for extension-to-console calls. Might want to keep that in mind! There is a work-around, but it's kinda clunky and requires a little 'creative' programming! ![smile smile](/forum/images/graemlins/default/smile.gif)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
Joined: Mar 2006
Posts: 1,596
Member
|
Member
Joined: Mar 2006
Posts: 1,596 |
|
|
|
Forums84
Topics94,384
Posts639,240
Members49,799
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
65
guests, and
73
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|