atcomsystems.ca/forum Forums General General Telephone & Systems Information CLI Outbound Name on PRI

another problem is that local carriers are using different CNAM databases (targus and verisign -illuminet come to mind), which means that once a line ports If it is not removed from that carriers database calls that are native to that switch will often generate what ever cnam info is built-in the old system, not the info from the current carrier. This also is the case when a line ports out and the original carrier does not remove the number from their switch, all calls originating from the ported numbers native office will fail, because it never gives that call a chance to dip for the LRN and properly route....but that is a bit off topic, I will save that for when we have the "LNP" discussion So when the repair ummmm tech says all is ok it only means they checked their portion of the network. and did not bother going any further

I had a solution, but I didn't get any information, oh well.

What was your solution Bunnie?I had another tech ask me about the same thing the other day?

Please don't shoot the salesman!!
He cannot know everything about this sort of rare feature, even most techies don't really have a solid answer to this one either.
Just let him sell the lastest technology and the techs can work it out. After all, I thought techs liked a challenge.

It IS possible to control the outgoing CLID name from a KSU/PBX. I've done it on both Norstar and M1 equipment. I'm not positive, but you may need to be on NI2 protocol to do it. Norstars don't do it very well (a limited number of characters) but the Option switches do it quite well. The CPND name that you put in load 95 is sent out over the PRI along with the station's DID number.

NAME? Are you sure about that, Toner? Sure, the number can be manipulated, but I have never seen the ability to manipulate the name. I almost question the legality of such a possibility. That could get someone into a lot of trouble. We use NI2 all the time and no carrier has ever told us that they could allow us to pass the name; just the number.

There are some E911 software applications that can be installed to interface with a pri/isdn trunking. I am pretty sure they could be jury rigged to provide a more enhanced CLID. Could turn out to be a very costly solution though .

I'm 100% sure Ed. Maybe things are different up here in the great white north...

I was just programming a Norstar today, with PRI. There is a field to insert Business Name, and I know it does send something back to the C.O. when this field is used. A couple years ago I went out to a new site to program and turn up a PRI on a system that had the basics programmed by another tech. The other tech had put something in this field. The carrier and I went round and round trying to figure out why the calls were failing, and why we couldn't get the voice traffic to work properly on the circuit. After a few trips out there, and with them doing more extensive monitoring than they normally do, they found they were receiving some extra setup data down the D channel. It went away and everything worked fine once I cleared out this field. The strange thing is that it was on a NI2 out of a 5ESS switch. I made a note not to use the Business Name field on NI2. I think it actually had more to do with the 5ESS switch, but I don't know for sure. I'd sure like to find out, though. Maybe it's a US FCC thing.

As far as it being illegal or whatever, I don't see how defining the name is ANY different than defining the number. You can always specify to the carrier to send no name. In that case, if you are defining the number, you could cause just as much confusion as if you could specify the name.

One thing about defining the name on the Norstar, though. It looks like it only allows one name to be defined, so it's not much different than having the carrier define it. It's not like you can define a name on a per-extension basis.

I think Comdial had plans to allow name definition, as their programming offers the option. It doesn't work, though. That makes me wonder if maybe it IS a FCC thing, where it would be different in Canada. Maybe someone smarter than me will know.

I know, I know, this is an old post. I'm just trying to get caught up here.

Toner is not making it up. You can absolutely send NAME and Number from a Norstar or BCM, if the circuit is a PRI.
That being said, it is up to the carrier to pass the name along. Some do. Some don't.

You can actually send a unique name for every set. As 5years suggested, there is a Business Name field. That is used along with the set name to provide the complete name that is sent.
For example: If my Business Name is "BCMguy " and I call out from a set with a name of "Marty B" the name sent will be "BCMguy Marty B".

Thanks in advance for not flaming me over the old post. (Its only old to those that have seen it before. )