|
|
Joined: Feb 2008
Posts: 22
Member
|
Member
Joined: Feb 2008
Posts: 22 |
Can someone advise me in Intuity how to transfer a call directly into another user mailbox rather than xfering to an ext. and letting it follow its coverage path to Audix? I'd appreciate some feedback. Thanks
|
|
|
|
Joined: Apr 2005
Posts: 1,138
Member
|
Member
Joined: Apr 2005
Posts: 1,138 |
several ways to do it.
If you answered the call via coverage of another station or via brdg-appr then transfer, direct to voice mail FAC, transfer.
If you didn't then you can transfer, extension, goto cover, transfer.
Or build an auto attendant in IA that that is set for call answer and transfer the call to that, then enter an extension.
Or depending your your CM release and if you have VIV, you can create a vector which collects X digits and sets X to A. Example: 'collect 4 digits after annoucment 1111 for A'. Then 'messaging skill 99 for extension A'.
|
|
|
Forums84
Topics94,428
Posts639,501
Members49,821
|
Most Online5,661 May 23rd, 2018
|
|
1 members (phonman123),
369
guests, and
91
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|