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Joined: May 2002
Posts: 4,305 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,305 Likes: 8 |
Just installed a DSS onto a 4424LD console. It does not work. Is programming need?
Thanks Ken
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Joined: Jan 2004
Posts: 515
RIP Moderator
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RIP Moderator
Joined: Jan 2004
Posts: 515 |
Yes, you must program the PAGES to fit your Extension Numbering Plan.
That is done under SYSTEM RENUMBER > SINGLE > MORE > DSS Buttons.
The default starting number is 50, and can only be done in units of 50 to 100.
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,305 Likes: 8 |
Merlinman
Did as above, did not activate the DSS. I put in 100 as the starting number. NG, did I miss something?
Thanks Ken
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Joined: Jan 2005
Posts: 15,383 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Doesn't that thing require external power?
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2007
Posts: 1,951 Likes: 2
Member
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Member
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When you say that the DSS does not work or that it is not "activated", do you mean that none of the LEDs are lit?
If so, then I would check the cable connecting the 4424LD+ and the DSS. The power supply that comes with the 4424LD+ phone will drive the phone's large display as well as up to two DSSs. It's the 4424D+ that requires an external power.
You should also know that a DSS will only work on stations that are defined as a DLC or QCC. This is a "gotcha" that is frequently overlooked.
"Press play and record at the same time" -- Tim Alberstein
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Joined: Feb 2007
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100 is the right number only in case your extensions starts at 100 and up. By default it is two digits numbering plan starts with 10. make sure that the DSS page matches your numbering plan.
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Joined: May 2002
Posts: 4,305 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,305 Likes: 8 |
All of the above is in place, what am I still missing?
Thanks Ken
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Joined: Feb 2007
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Member
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Do you have all pair punched on the jack or only One pair? has to be all 4.
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Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
4424LD+ is a Magix telephone, it's just a single pair.
Can you print the extension information for the phone in question, and post it here?
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Joined: Feb 2007
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Tommy, One pair to the PS and 2 pair out. 1 pair to phone and 2nd pair to power a Console.
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