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Joined: Mar 2004
Posts: 259
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Joined: Mar 2004
Posts: 259 |
I have a customer looking at what the cost for basic call accounting software for a partner acs.
Thanks :scratch:
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2004
Posts: 259
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Do you have a link or a website I can check out
Thanxs
Jeff
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Tapit works very well too. You can even download a trial version.
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Joined: Nov 2005
Posts: 828
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Member
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Posts: 828 |
Another cost-effective approach is to capture the raw SMDR stream on a PC into a text file, then sort with Excel or other spreadsheet. Way less expensive than call accounting and quite functional if customer only wants spot-check.
Mike
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