Equipment Advice Needed

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Equipment Advice Needed #71 07/02/01 06:25 AM
Anonymous Unregistered
Anonymous Unregistered	We have a DSM-10 switch that is interfaced with a Glenayre system via T-1. I am looking to install a ACD system to interface with the DSM-10 via T-1. Does anyone know of any "ACD in a box" that would integrate with the DSM-10 switch? Or know of any key system with ACD capabilities that can be integrated to the DSM-10 switch via T-1?

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Re: Equipment Advice Needed #72 07/02/01 08:16 AM
Joined: Mar 2001 Posts: 577 Texas openwire Member
openwire Member Joined: Mar 2001 Posts: 577 Texas	I beleive you should be able to network a Norstar MICS equipped with a Norstar Applications Module II(has ACD capabilities)to the DMS 10. In Memory of Moderator Bruce Owen who pass away Jan 20 2004. http://www.owentel.com