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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
Okay, it’s a PRI so you don’t need to change trunk settings.
You’ve already enabled the system flag: Display Caller ID Name and Number.
You need to enable the following station flags: Expanded CO Call Information on Displays, Outside Party Call Information Has Priority, Display Outside Party Name.
Are you positive that the carrier is sending the name? That is an optional feature with some circuits and is not always available.
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Joined: Apr 2012
Posts: 25
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Joined: Apr 2012
Posts: 25 |
Yes the carrier confirmed that it is sending and enabled.
Clueless about telephony, so thanks in advance!
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Joined: Apr 2012
Posts: 25
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Joined: Apr 2012
Posts: 25 |
DND ON:
I have changed the "display caller id name and number" value to yes
but under flags I cant get to outside party call information
Clueless about telephony, so thanks in advance!
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Joined: Apr 2012
Posts: 25
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Joined: Apr 2012
Posts: 25 |
I found the expanded CO call info on displays, outside party call info has priority display outside party name folders, I just dont know how to enable them
Clueless about telephony, so thanks in advance!
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Joined: May 2009
Posts: 1,198
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Member
Joined: May 2009
Posts: 1,198 |
Right click and add the stations the list.
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