atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Moved system - Major Alarm

It wasn't about what I could bill out, was actually working with the client to keep their costs down. This wasn't an office move they had desired, but one due to the economic climate so costs were a BIG factor. I even discounted some of my work as I just moved them into their last office less than a year ago (although that was in the same building, just a nicer suite so didn't require moving the phone system, just re-routing extensions in use).
I assumed (possibly incorrectly and will definitely call on them in the future) that calling any from outside the area would add 25% or more to the clients end costs (which they agreed they'd like to try to avoid).
To be quite honest, I feel this phone system is WAY overmatched to their needs. When they bought it years ago they were a much larger office, they have now decreased to only needing 4 lines (and they are discussing cutting that down to 3) and 5 extensions. Seems to me this particular phone system is a bit overkill and if things continue to decline they may be smart to try to sell off this system and buy something more basic.

They wouldn't get much for a system that old and would most likely cost them more to do as you will recommend.

Even if it is more than they presently need, as long as it serves their purposes, does want they want, leave it alone.

I wasn't recommending it, was throwing it out to get feedback just like you provided. I had a gut feeling we would be hard pressed to offset costs. But if the system does have a major failure we would have to seriously consider replacement versus repair. Again, it would have to be based on the actual situation, but something to keep in mind.
Greg