atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Toshiba CIX 670 + eManager - Disable voicemail

We're moving one of our new sites away from a Toshiba CIX 670 in the coming months but we've had a request to turn voicemail off for one extension but no one has any experience with a system like this. I've had a look at the various dial codes but can't see anything obvious to do this or any of the station options in eManager either.

Could anyone point me in the right direction on how to achieve this please?

eManager is only for the phone system AFAIK - Strategy something or other is usually for the voicemail side. However, you should be able to find the Call Forward No Answer setting in eManager and turn it off for that extension.

Thanks, I'll look to see how to manage the voicemail side if we have to before it's replaced. What we settled on was using dial code #621 to deactivate the system call forward which seems to have done the trick on the handset.