SL2100 Mobile App going offline

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SL2100 Mobile App going offline #646901 10/15/24 09:58 AM
Joined: Apr 2014 Posts: 8 Canada ToshiGal75 Member
ToshiGal75 Member Joined: Apr 2014 Posts: 8 Canada	We have a retirement home using the Mobile extension on both an Android & iOS device. It seems that we can't get either device to keep the app running in the background, so some calls are getting missed. Does anyone have any suggestions on how to keep the app running in the background & not go to sleep? TIA

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Re: SL2100 Mobile App going offline ToshiGal75 #646902 10/15/24 11:59 AM
Joined: Dec 2007 Posts: 6,816 Likes: 19 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,816 Likes: 19 Canby, Oregon	Try this for Android: Press and HOLD the App icon. Tap the (i) in the upper right (Info Button) Scroll to Battery Select Unrestricted I image iProduct is similar. Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 _________________________________________________________________________________________ Retired: That means I don't have a job description and I can do what I want.