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Joined: Jan 2007
Posts: 10
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Joined: Jan 2007
Posts: 10 |
I need to change the 0 destination on Comdial MP5000 to ring outside number.... what is easiest way to do this? where do I change the 0 destination?
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Joined: Aug 2004
Posts: 9,168 Likes: 17
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Admin
Joined: Aug 2004
Posts: 9,168 Likes: 17 |
What voice mail is attached to the MP5000?
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Joined: Jan 2007
Posts: 10
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Posts: 10 |
MP5-cob in skin... we are looking to have 0 go to outside line when customer dials from internal phone
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Joined: Aug 2004
Posts: 9,168 Likes: 17
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Admin
Joined: Aug 2004
Posts: 9,168 Likes: 17 |
Find the extension in the routing box that defaults to dial 0. Enable CFOS. Enter the destination phone number with the trunk access code in front. Calls transferred to that extension will go to outside line.
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Joined: Jan 2007
Posts: 10
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Joined: Jan 2007
Posts: 10 |
what about when dialing 0 from internal extension... where do you set that destination
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Joined: Aug 2004
Posts: 9,168 Likes: 17
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Admin
Joined: Aug 2004
Posts: 9,168 Likes: 17 |
Where does the phone ring when an internal number dials 0? Same procedure. If a digital set hit the soft keys and see if CFOS is already enabled. Otherwise you have to go into VMMI and tell what extension you want as the attendant. By default it is usually the phone attached to port 1.
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Joined: Aug 2004
Posts: 9,168 Likes: 17
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Joined: Aug 2004
Posts: 9,168 Likes: 17 |
I am amazed that the in skin voice mail is still alive. Great idea but I could barely get them through warranty. Spent a ton of time cloning and replacing drives.
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Joined: Jan 2007
Posts: 10
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Joined: Jan 2007
Posts: 10 |
i cant seem to find where to set attendant in vmmi... is it under programming / stations?
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Joined: Aug 2004
Posts: 9,168 Likes: 17
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Admin
Joined: Aug 2004
Posts: 9,168 Likes: 17 |
Been 15 years since I opened VMMI so I am going from memory. Where does the call go when an internal dials 0? Look under the station programming off that set. It is either there or under the COS programming. Been a while and I don't have VMMI on an accessible laptop. Look under system parameters also.
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Joined: Jan 2007
Posts: 10
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when dialing 0 rings 1 digital phone and 2 analog cordless phones i believe. ext 301 attendant is set to yes
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