web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
#645310 08/22/23 12:26 PM
Joined: Sep 2009
Posts: 162
Member
Member
Joined: Sep 2009
Posts: 162
Hey guys. I was going to see if you could help me out. We used to install GE Concord, or ITI concord panels. As we know, they have shut down and as far as I know, do not offer any support on the security system. The Issue I am having is a couple of my customers have been getting an alarm code E120, which is a panic, I assume from the keypad. The issue is, the customers have not been at home when this occurs. Has anyone experienced this? It is a contact ID reporting Format.


Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2004
Posts: 1,699
Likes: 36
Admin
*****
Admin
*****
Joined: Aug 2004
Posts: 1,699
Likes: 36
Could it be possible that the panel is mis-configured and is sending the wrong Contact ID code for something like a trouble?


[Linked Image from web.atcomsystems.ca]
Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
Joined: Sep 2009
Posts: 162
Member
Member
Joined: Sep 2009
Posts: 162
I don't think so. We have had a few quirky things like this come up since interlogix shut down their security side, like PIR's that show low battery even after you replace the battery.


Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas

Moderated by  metelcom 

Link Copied to Clipboard
Newest Topics
OSDM PW RESET for 7200/7400 V501
by crazy canuck - 10/10/24 09:59 AM
Hosted VoIP vs. On Prem PBX Debate
by Toner - 10/01/24 04:03 PM
CTX WinAdmin
by Baconator772 - 09/28/24 10:36 PM
New chat forum
by metelcom - 09/26/24 12:26 PM
Forum Statistics
Forums84
Topics94,409
Posts639,406
Members49,814
Most Online5,661
May 23rd, 2018
Newest Members
Eddie5, mikmurray, leomilo, Aly_shehata, Baconator772
49,814 Registered Users
Top Posters(30 Days)
Toner 13
R4+Z 5
pvj 4
Who's Online Now
0 members (), 237 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0