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Joined: Sep 2009
Posts: 162
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Member
Joined: Sep 2009
Posts: 162 |
Ok, this is going to be an easy one for you guys. I have a system that I have installed. Lines 1 and 2 are for business A. Line 3 is for business B. line 4 is for business C. Business A and C are not interested in auto attendant. Business B wants the auto attendant to answer for him when he is not available and leave a message in his mailbox. What is the simplest way to accomplish this? I want to set it up where after "x" amount of rings on line 3, the voice mail picks up and plays station 1005's personal greeting. Thank you.
Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
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Joined: Aug 2003
Posts: 5,154 Likes: 3
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 3 |
Does Line 3 just ring to one phone? If so, you'll just need to make sure that that extension is programmed to go to the voice-mail group in PGM 120.
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Joined: Sep 2009
Posts: 162
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Joined: Sep 2009
Posts: 162 |
I am so sorry for taking so long to get back to this!! I actually forgot about it until my customer called back asking about it. They have 3 lines total. 2 lines for one place and the 3rd line, i want to go to station 1005's mailbox.
Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
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Joined: Sep 2009
Posts: 162
Member
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Member
Joined: Sep 2009
Posts: 162 |
Yes, line 3 rings only to station 1005. I have the phone set to forward to voice mail on outside calls that are unanswered or busy, but when I call the number it rings forever. well, for at least 45 seconds and does not go the his inbox.
Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
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