atcomsystems.ca/forum Forums Other TDM Phone Systems Vertical Telephones & Systems DNS Server

I am such an idiot. When we started installing telephone systems that used the internet for various features, I created a gmail account that I used. Everything was great. Then Google had to go and get all secure and I can not use my gmail for things like voice mail notifications. I have a customer that I installed a Vertical Summit 100 and she is wanting to receive an email when she gets voice mail. I have found a email service that I think I can use, but when testing it at my office, when I send an email I am getting a DNS Query Fail. I am no network man, so has anyone experienced this issue and know how to fix it?

In program 102, did you set a DNS server? We usually use the free Google DNS, 8.8.8.8.

FYI, you can still send emails via Gmail. You need to go into the Gmail account and make sure 2-Step Verification is turned on. After that, create an "app password" for the phone system. You'll use the app password for the Summit "email account password" instead of the Gmail password.

Yes, I do have 8.8.8.8 in there. Like i said, it worked fine everywhere until they started blocking 3rd party apps. I had no Idea you could do what you were talking about. I will give that a try because I really like using Google

Thank you Sir!

Do I have to do this for each Summit System I install? Or can the same password be used on each one?

You will generate the new password in the Gmail account and the new password will have to be entered in all system using this Gmail account.

I understand that, I was just wondering if I could generate the password and use the same password for all Summit installations?

If all systems use the same Gmail account, yes you use the same password!

No, that's not correct. Google is enforcing everyone to use multi-factory authentication on their accounts. Some devices aren't capable of either being asked for the 2nd factor or answering it. How they allow you to get around this is the app password. That password can only be used for a single device to authenticate. Once you use it, it will NOT work with any other device. That's how you ensure the security of the account without MFA. It's not possible for someone to discover and use the password on any other device or location. So, for each device, you'd need a unique app password generated.

Thank You!

I have a dozen systems using the same password after the 2nd factor protocol went into affect, maybe it shouldn't work but it is.