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#644223 02/02/23 03:26 PM
Joined: Mar 2005
Posts: 34
troyd40 Offline OP
OP Offline
Joined: Mar 2005
Posts: 34
Hey Guys,

Installed new ext 122 with cordless phone for night service use. Phone will not ring when programmed in form 55 night service positions.
Can call ext from console directly. Both are in tenant 1, and both have cor 1. this should be easy, but scratching my head here. Any thoughts?

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Joined: Aug 2012
Posts: 108
Likes: 1
Joined: Aug 2012
Posts: 108
Likes: 1
If the trunks are coming in via PRI then you will want to set the N1 or N2 fields in form 55 to 122 (cordless ext) for each DID. If they are regular CO lines then those would be set in form 14 (Non-dial in Trunks) on each individual trunk.

You may also want to look at all of the options in form 19 (Call Rerouting Table) for the N1 and N2 fields of the different items there. This form controls the Dial 0 and Priority Dial ) options, as well as some DID intercept routing and is set per tenant if you are using more than 1 tenant in your system.

Let us know how it turns out.


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