atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems IC Directory

Unless someone else gives an easier method, what I do is delete the MAILBOX - ONLY:

\Voice Processor\Devices\Mailboxes\{select node]

Highlight entry (the whole line in RIGHT Window)
Hit 'DELETE' Key.

You can recreate the mailbox again immediately, or wait until circuit reassigned.

Most every entry showing up in the IC directory doesnt have a mailbox. Ive deleted all of those and they still show up in the IC directory.

Dude. Yer makin' this waaaaay to hard.

You want to get rid of the station names, right?

Click on the NAME, not the extension number. The NAME should highlight. Press the delete key. Press the enter key. Do this for both the Station Description and Username fields.

I want to get rid of the names and extensions in the IC directory. I have deleted the description and username of all the unused extensions. But they still exist in the IC directory. It just shows the extension number still instead of having a name. It still shows 260 entries in the IC directory on the phone. Which is a ton to scroll through to get to one of our 30 employees.

Thanks so much for all of your help. I really appreciate it.

The fix I have used is to make all your blank stuff ZZZZZ as the name/disc this will move them to the bottom you can also put Z-day for your day app and Z-night for your night this will move this stuff to the bottom of the directory,or you can teach the user to spell the name of the person they are looking for ..... that might be the easy solution