|
|
Joined: Jan 2020
Posts: 1
Member
|
Member
Joined: Jan 2020
Posts: 1 |
Hello. Our office is having a phone issue. The receptionist's phone Exectone 84600-40 was programmed to a Exectone Model DSS48. Appears the DSS48 stopped functioning over the weekend when the system was in Night mode. Not sure how to get the system off night mode. Any help is appreciated. We no longer need the DSS48 but need to get the system off night mode.
Thanks for any help.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2005
Posts: 9,179 Likes: 8
Spam Hunter
|
Spam Hunter
Joined: Dec 2005
Posts: 9,179 Likes: 8 |
Moving topic to the Executone-Isoetec forum.
I Love FEATURE 00
|
|
|
|
Joined: Nov 2004
Posts: 1,582 Likes: 1
Moderator-ESI - Executone
|
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 1 |
so, the DSS died? have you tried plugging in the Phone? see if it works, then you might be able to change the mode back to day
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
|
|
|
|
Joined: Dec 2008
Posts: 280
Member
|
Member
Joined: Dec 2008
Posts: 280 |
There is not any dial codes to turn Night Mode On/Off You would have to program a night key on the operator phone to deactivate it Or someone remotely could program the auto night feature to roll the system out of night. then turn that off. Both would require someone to remote into the system via the modem (If it is working) and set that up. Only other thing I can think of if the DSS isn't working would maybe try plugging in a phone into the cord/jack that the DSS use to be plugged into and see if the phone comes up and you see a key that is lit (Hopefully that would be the Night Key) and try turning it off.
If you want to try the remote thing your welcome to send me a private message with your office phone number and I can attempt to remote into the system and program a night key on the operator's phone. That would be best. If my memory serves me right there was a software version that had issues with power outages and resets activating the Night Feature. So the issue may come back. But at least with the night key you could control it from the operator phone going forward. And hopefully that phone has a spare key that can be programmed
MC601
mjc
|
|
|
|
Joined: Sep 2001
Posts: 2,353 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,353 Likes: 9 |
More than a month since the OP posted but here is a classic example of programming more than 1 operator
|
|
|
Forums84
Topics94,442
Posts639,563
Members49,823
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Toner),
163
guests, and
30
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|