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Joined: Apr 2009
Posts: 194
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Joined: Apr 2009
Posts: 194
The viking door box seems to generate about 4-5 rings to the user's ear before it rings the receptionist's desk with IPOffice Vers 11.? How do I make this immediate? door box is setup on an un-used trunk port in the IP Office. We also have a PRI but that should have nothing to do with the Viking 1000 connection.

Thank you


Telesystems technician
Avaya IP Office Help & Support Website
IP Office Help

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Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Jul 2001
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
Posts: 3,347
Likes: 10
Change the trunk from Loop Start ICLID to just Loop Start


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