|
|
|
|
Joined: Feb 2006
Posts: 148
Member
|
|
Member
Joined: Feb 2006
Posts: 148 |
Hi
does anyone know it rel 4 auto attendant can transfer a call off premise to an answering service
like example if you know your party's ext # please dial it know or to reach our after hours answering service please dial 3
thanks
Danny
|
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Only if you have an ACS R6 or higher, and can use Remote Call Forward to send an extension to the Answering Service.
Centrex Transfer from a selector code was added in VS Release 5, and of course you need Flash/Transfer/Disconnect configured on the phone lines
|
|
|
|
|
Joined: Feb 2006
Posts: 148
Member
|
|
Member
Joined: Feb 2006
Posts: 148 |
Danny
|
|
|
|
Forums84
Topics94,408
Posts639,391
Members49,812
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
180
guests, and
94
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
