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#620615 06/04/18 04:39 PM
Joined: Oct 2004
Posts: 110
BIGT Offline OP
OP Offline
Joined: Oct 2004
Posts: 110
Customer has a Norstar with a PRI, the PRI went out of service today and after the carrier restored the PRI they can receive calls but when they go to dial out is says Trasfer in the display instead of dialing out. Any ideas? They have rebooted the phone system already.

Anthony Cascarelli

ARG Communications, Inc.
Wilmington, DE 190805

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BIGT #620617 06/04/18 04:43 PM
Joined: Jun 2001
Posts: 3,199
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Joined: Jun 2001
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I sent you a PM

BIGT #620627 06/04/18 05:40 PM
Joined: Feb 2005
Posts: 1,615
Joined: Feb 2005
Posts: 1,615
Sounds like the programming changed on the carrier side but sometimes it needs a reboot like an Option needs an INI to re-sync the PRI.

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