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#609077 03/22/17 08:22 PM
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Have the strangest issue. Trying to add a 5th line in the system, I have dialtone at Dmarc, programming changes made in system to add 5th line. Wired it up to red/brown pair, port 225. As soon as I add it to the system, no dialtone-deadair. I checked the trunk cards and both are good, I also removed the cross connect from line 1(known working line) crossed over my new phone number and it works fine?

KSU TC 1 & TC 2 configured as loop
When toner is placed on Red/brown pair line 5, 6 no tone comes thru.
However comes thru on line 1-4 just fine!
JS-HO3 Software Ver1
Any assistance would be appreciated!!

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What cabinet is this? A CICS or MICS or 6x16? The 6x16 cabinet did have S/W limited to 4 lines back in the day.


John 807
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@john it's a Compact 8x16 cics.

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Are you programming Line 031 (line 5) to a set?


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Didn't CICS have a restricted software too that was 4x8?


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Yes it does. If you have restricted software it will only do 4 lines and 8 stations.


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Norstar CICS

30AI xxx CICS 1.0 Non-Expanded
30JS xxx CICS 1.0 Expanded
30Nr xxx CICS 2.0 Non-Expanded
30AG xxx CICS 2.0 Expanded

I'm currently running the 30JS which is the expanded software for the CICS.

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If you've swapped cards and they both work in slot 1, then either you have an issue with the tail or the backplane would be my guess.


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Again I ask....Are you programming Line 031 (line 5) to a set?

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Could also be "Line 25"...depending on software...


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