web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#603892 09/14/16 09:01 PM
Joined: Sep 2016
Posts: 1
Member
OP Offline
Member
Joined: Sep 2016
Posts: 1
Hello,

I'm working on a Repartee 7.49 voicemail system at a site that I work at.

Just a few days ago, this system experienced a crash and the harddrive became corrupted as a result. I have been able to recover the harddrive and I'm able to access the files. I've also installed the Repartee software on a different harddrive on the same system as before.

The issue I'm facing with is that I'm at the point where everything is operating, including the voicemail software and the original hardware except the original harddrive, however the repartee voicemail software is not recognizing the key that is attached to the printer port. In addition, when I try to use the key update command I'm given the following message.,

E:\VMAIL ]keyupdat

KEYUPDATE.EXE version 1.74

You are about to reprogram the attached system key.

Please enter your Upgrade Code and press when complete.
Or, press to quit at any time.

Upgrade Code :

Invaid Upgrade Code entry.

Your Upgrade Code should be 26 characters long.
You may enter it with or without spaces, as it appears on
your Upgrade Card.

I'm assuming that I'll need this key which I do not have in order to allow the Repartee software and the green printer port key to identify with the system. I also have the original harddrive and I'm am able to recover files from it, I'm not not able to boot the voicemail software from it because of a system crash that corrupted the harddrive. I've never installed this software before. Any help is much appreciated!

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Feb 2006
Posts: 1,716
Member
***
Offline
Member
***
Joined: Feb 2006
Posts: 1,716
You can't upgrade the key. Unless, whoever is now the owner of the intellectual property of the old Repartee, can generate the key, your not going to rekey the dongle.

You may want to try a hard drive recovery company to see if they can recover the key.

Rcaman



Americom, Inc.
Where The Art And Science Of Communications Meet
Joined: Jul 2005
Posts: 1,334
Member
*****
Offline
Member
*****
Joined: Jul 2005
Posts: 1,334
I think that AVST bought what was left of the Activevoice IP from NEC a couple of years ago but I suspect you'll be out of luck with support.


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.
Joined: Sep 2004
Posts: 4,198
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,198
Likes: 2
What system is this on?

Joined: Jan 2007
Posts: 1,014
Member
*****
Offline
Member
*****
Joined: Jan 2007
Posts: 1,014
I have a working Repartee that is still connected to a Toshiba DK 424 that will be OOS if you are interested. The case fan is shot and we have kept it going with the side cover off and a box fan providing cooling.


John 807

Moderated by  5years&counting 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,326
Posts638,992
Members49,781
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,454 Shoretel
190,737 CTX100 install
189,211 1a2 system
Newest Members
wierderal, Rupert, hamishegg, Rphoneguy, Kahm310
49,781 Registered Users
Top Posters(30 Days)
Toner 11
Rupert 7
tim10 5
lyte 4
whoami 3
Who's Online Now
2 members (RATHER BE FISHING, Toner), 85 guests, and 108 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5