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Joined: Aug 2016
Posts: 1
RoyO Offline OP
OP Offline
Joined: Aug 2016
Posts: 1
need help programming 911 to work without dialing a 9
customer has pri card and dials 9 to get a line out
but it works if i dial 9911 but law states no line access in front of 911

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Joined: Jun 2005
Posts: 2,711
Likes: 7
Joined: Jun 2005
Posts: 2,711
Likes: 7
By default if you dial 911 without the leading 9 the system will wait for 5 seconds then send the call out to 911. The timer is adjustable.

Joined: Mar 2010
Posts: 228
Joined: Mar 2010
Posts: 228
If it doesn't work as mentioned above you would have to make sure the OLG for your PRI is set in the Enhanced 911 section. By default it will be set to OLG 1 but this might not be the number assigned to your PRI.


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Moderated by  Carlos#1, phonemeister 

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