web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
#603506 08/30/16 05:02 PM
Joined: Jan 2006
Posts: 340
Member
Member
Joined: Jan 2006
Posts: 340
Hello,

I am just helping out a friend who semi-manages a Shoretel system. They wanted incoming calls to ring a horn so we put an SPA112 and a Viking PA-2A system and it works perfectly. The question now is can they use the same equipment for paging? They no longer need the ringing over speakers. I believe the PA-2A would have to be able to pick up the call in order to initiate a page OR the SPA112 opens up a talk path immediately. Any thoughts?


Shawn
Absolute Communications, Inc.
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2005
Posts: 2,714
Likes: 7
Member
Member
Joined: Jun 2005
Posts: 2,714
Likes: 7
I am pretty sure that the Pa-2A won't answer an incoming call and go off-hook. It has trunk port inputs, which means that it is not expecting ring voltage and can't answer an incoming call.

To be able to use the trunk port, you would need an FXO instead of an FXS. I am not sure that this would work either because the Shoretel may not seize the trunk line through SIP.

If the SPA112 could auto answer it MAY work if you set the PA-2A input to be a paging port, but I have a feeling that it wont.

I don't think this will work with the equipment you have in hand. There is a lot of other SIP paging adapters. Otherwise you may need to replace the PA-2A with a device designed to handle an incomine ringing call. Looking at the Viking website it looks like the FXI-1 may work. https://www.vikingelectronics.com/product-details.php?pid=568


I have never used this specific device, but it looks like it is designed to auto answer an incooming call.

Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
Pins 5 & 6 are for a paging port or trunk. You should be able to hook right up to that.

Joined: Mar 2009
Posts: 103
Ham Offline
Member
Member
Offline
Joined: Mar 2009
Posts: 103
Analog Ports in a Group and have a BCA on some phones or Hunt group etc, depending how your calls are coming in, I do know at https://www.syn-apps.com/. has some awesome Paging and and other School Apps that work with Shoretel that we have used for ringing , you can definetley do what newtecky said as an option because there is a "Night Bell" extension in programing under SItes ,
Just my 2 cents


I am the Big Ham and I approve this message.

Link Copied to Clipboard
Newest Topics
DB Programming Software for 8.235
by LukeE. - 09/10/24 07:36 PM
Vertical MBX Voicemail box greeting upload
by BurleyTech - 09/10/24 12:25 PM
Telephone dude in retirement
by Professor Shadow - 09/09/24 07:31 PM
Cisco ATA REN
by Keyset6 - 09/09/24 08:22 AM
Forum Statistics
Forums84
Topics94,392
Posts639,299
Members49,804
Most Online5,661
May 23rd, 2018
Newest Members
LukeE., BurleyTech, Kobusvant, irjeffb, ALEXKINGTHESUN
49,804 Registered Users
Top Posters(30 Days)
Toner 14
dexman 10
pvj 8
Seth W 8
teleco 6
Who's Online Now
0 members (), 157 guests, and 54 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0