|
|
|
|
Joined: Oct 2005
Posts: 171
Member
|
|
Member
Joined: Oct 2005
Posts: 171 |
We had to move a customer temporarily from a 7200 V4.92f to a 7200-S V4.95.
OAS card on the 7200 with 12 SIP licenses, 6 MGI/SIP Licenses on the 7200-S.
7200-S is actually running on a tutorial license.
With the exact same credentials the 7200 would register to the SIP provider Reallinx and the 7200-S will not. We tested another SIP provider and the 7200-S will register, but Reallinx will not. We can't figure this one out.
Any ideas?
MikeS In VA
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Oct 2005
Posts: 171
Member
|
|
Member
Joined: Oct 2005
Posts: 171 |
I found out what this issue was. Customer did not have a firewall so system had to be set for Private (which really means Public) With Private with Public set, system would not register with SIP provider.
MikeS in VA
|
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
If you have private with public set and don't put a public ip address in the system will not .
Most sip carriers are smart enough to ignore the private ip address (or if the public ip address is wrong) and take the connection ip address instead.
|
|
|
|
|
Joined: Oct 2005
Posts: 171
Member
|
|
Member
Joined: Oct 2005
Posts: 171 |
Nameless, not this one.
MikeS In VA
|
|
|
|
Forums84
Topics94,408
Posts639,391
Members49,812
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
66
guests, and
18
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
