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Joined: Dec 2002
Posts: 9,428 Likes: 1
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Joined: Dec 2002
Posts: 9,428 Likes: 1 |
We have a Mitel 5000 with quite a few external users...phones are set to 'NAT' in database programming, ICP address is correct, etc.
One user has a particular issue with trying to make an outgoing call from his remote phone. When hitting outgoing and trying to dial the number, he gets a message 'digit ignored'. None of our other remote users have this issue, we brought the phone back to the office and re-programmed it to the local ICP and made several test calls successfully.
I did take this phone home to test initially but only called an extension in the office.
Any thoughts?
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Dec 2002
Posts: 9,428 Likes: 1
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Joined: Dec 2002
Posts: 9,428 Likes: 1 |
Problem solved, by comparing to a known working extension.
There was an entry in Class of Service - Day that was doing something strange with ARS, when I removed it he was able to dial out.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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