XTSc-IP (3001-00) phones will not sync after power outage

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XTSc-IP (3001-00) phones will not sync after power outage #577914 09/23/14 07:45 PM
Joined: Dec 2002 Posts: 40 jjjjohn22 Member
jjjjohn22 Member Joined: Dec 2002 Posts: 40	After power outage phones display "sync, then no sync", but goes no further; base cabinet clicks every 7-8 seconds. If bad cabinet, can that be replaced and the original CKIB put into new cabinet and original programming retained. Thx

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Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577915 09/23/14 07:59 PM
Joined: Aug 2003 Posts: 5,154 Likes: 3 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,154 Likes: 3 Gainesville, FL, USA	No. The programming is most likely gone. It may just be a bad memory battery. Gainesville Telephone Systems Jacksonville Telephone Systems

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577918 09/23/14 08:13 PM
Joined: Jan 2005 Posts: 15,384 Likes: 13 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,384 Likes: 13 Fayetteville, NC	The clicking is due to failed capacitors in the power supply. The CKIB is just a combination station/line card with a few more inputs. The memory is retained on the motherboard. As stated previously, there's a good chance that the programming is gone. You MIGHT get lucky by pulling all cards except for the CKIB and disconnect any cables from the system. After that, you might be able to get the system to power up long enough to capture a database download. If that doesn't work, then you'll have to re-program the whole thing, after you get the KSU repaired. Ed Vaughn, MBSWWYPBX

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577922 09/23/14 09:05 PM
Joined: Dec 2002 Posts: 40 jjjjohn22 Member
jjjjohn22 Member Joined: Dec 2002 Posts: 40	Thx both, guess I'm reprogramming, tried pulling all cards, still no sync. New customer, no back up on site.

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577924 09/23/14 09:32 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	You have to default it....flip dipswitch 8 on the motherboard in the opposite direction and reset, it may come back up...if not the power supply is shot. If it does come back up then the RAM battery is dead and will need to be replaced before you reprogram. Last edited by Derrick; 09/23/14 09:34 PM. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577926 09/23/14 10:07 PM
Joined: Dec 2002 Posts: 40 jjjjohn22 Member
jjjjohn22 Member Joined: Dec 2002 Posts: 40	nfc or Derrick, Is the battery field replaceable or is soldered to motherboard? Any chance you know battery type or part number? Thx again for all the help

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577933 09/24/14 07:51 AM
Joined: Dec 2005 Posts: 651 Likes: 1 Lexington, S.C. adteldon Member
adteldon Member Joined: Dec 2005 Posts: 651 Likes: 1 Lexington, S.C.	It's a 1/2 AA Lithium battery. You can get them at Batteries Plus or possibly Radio Shack. You can solder it yourself or take it to Batteries Plus and they will usually do it for free. "I thought I was wrong once, but I was mistaken"

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577934 09/24/14 07:52 AM
Joined: Mar 2008 Posts: 457 Pottstown, PA 93mdk93 Member
93mdk93 Member Joined: Mar 2008 Posts: 457 Pottstown, PA	Soldered to the motherboard on every one I've ever seen... not too hard to change though and you should be able to find a replacement battery at Radio Shack. "There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577954 09/24/14 01:35 PM
Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN MnDave Moderator-Vodavi, Vertical, XBlue
MnDave Moderator-Vodavi, Vertical, XBlue Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN	You can try to reinitialize but I doubt it will help. You need more than a new battery. I'm putting my money on Ed for this one. - Dave S. - You can never appease your ideologue opponents.

Re: XTSc-IP (3001-00) phones will not sync after power outage jjjjohn22 #577966 09/24/14 08:14 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	Well, I agree, it may be the old cap problem, but it did die after a power failure, not while in service, so re-initializing isn't going to hurt anything. To replace the battery just wiggle it off and solder a new one on. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.