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Joined: Mar 2014
Posts: 160
Member
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Member
Joined: Mar 2014
Posts: 160 |
when I use IP Office Manager to access IP Office 500, it says "Failed to retrieve the configuration from IP Office. Please check that the user details are correct"
But I could use the same username and password to get it through web page.
Is there any configuration need to be changed?
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Joined: May 2004
Posts: 1,667 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,667 Likes: 4 |
Are you connecting Manager from a different subnet than the IP Office is on?
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Joined: Jul 2005
Posts: 1,829
Member
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Member
Joined: Jul 2005
Posts: 1,829 |
is your manager version the same or higher then the ipo you are trying to connect
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