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Joined: Mar 2014
Posts: 160
Member
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OP
Member
Joined: Mar 2014
Posts: 160 |
when I use IP Office Manager to access IP Office 500, it says "Failed to retrieve the configuration from IP Office. Please check that the user details are correct"
But I could use the same username and password to get it through web page.
Is there any configuration need to be changed?
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Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
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Joined: May 2004
Posts: 1,651 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,651 Likes: 4 |
Are you connecting Manager from a different subnet than the IP Office is on?
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Joined: Jul 2005
Posts: 1,829
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Member
Joined: Jul 2005
Posts: 1,829 |
is your manager version the same or higher then the ipo you are trying to connect
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