|
|
|
|
Joined: Apr 2014
Posts: 1
Member
|
|
Member
Joined: Apr 2014
Posts: 1 |
I have a customer who had a vendor taking care of his system and he "fired" him and now he can't get into his voice mail system because the vendor changed the Admin password and will not talk to the customer.
System is a WiCMC in an IPX 500. Is there a way to reset it?
|
|
|
|
|
Joined: Dec 2007
Posts: 6,813 Likes: 19
Retired Admin
|
|
Retired Admin
Joined: Dec 2007
Posts: 6,813 Likes: 19 |
Helios. Item 2 prevents anyone from posting passwords in the 'Open Forum', as noted here.
|
|
|
|
|
Joined: Sep 2004
Posts: 4,210 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,210 Likes: 2 |
You have to call Tadiran on this one. Normally, they are required to release the passwords if all disputes are handled. Very possible the old vendor is owed money and until that is resolved Tadiran won't help you. Hopefully you are a certified vendor as Tadiran won't deal with anyone who isn't.
|
|
|
|
Forums84
Topics94,396
Posts639,310
Members49,805
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
