atcomsystems.ca/forum Forums Other TDM Phone Systems Executone-Isoetec Telephones & Systems Can't connect to 108 Com port

I will give it another try, probably this weekend. I don't think I have any keys programmed for the VM extensions. I don't use any LCR or ACD stuff.

D You don't have to have LCR to put LCR keys on extensions
so they can get calls from lines. But LMK the results.
Thanks

0300-0100 did the trick!

Thanks!

I seem to have one other issue with one of my mailboxes. When you hit the VM key, it plays the greeting and prompts to leave a message instead of going into the mailbox. If I dial one of the VM extensions and go into it that way, it works.

It's most likely missing the # in the G-Screen programming under the VMS Box# pf Under the pf it should have a # after the voicemail box number.
Ext |Box# pf| Busy |No Ans| All | Busy |No Ans| All |Busy NoAns|
3001|3001 #

#'s are all there.

What does your run dialog screen on the VXC ports say you are running. It sounds like you may be running auto attend on the ports and if so when AA answers do you have the # key for that CCR box set for subscriber entry?
What happens if you dial 436 and when VM answers you enter # does it ask for mailbox number and after you enter that it says enter password?
I may need to look at it to assist if you PM me a call back number I would be more that willing to take a look.

OK, so upon further checking, the problem only seems to be occurring on VM keys that have different extensions as subcodes. We have a general delivery box that is on a few phones and I've got a couple different ones on my phone. Dialing 436 and going in that way works. VXC is running SMDI.

So a regular VM key works on other phone?
Also what is the DID/DINS go to task set for in the voicemail

Yes, the regular VM key for that extension works, just not ones with subcodes. The DNIS task is T AUTOS 0001. I may end up having to switch back to my old program. Having some other weird issues too like one of the phones isn't lighting up any line lights.