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Joined: Sep 2006
Posts: 139
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Joined: Sep 2006
Posts: 139 |
Originally posted by MQCarpenter:
Does anyone use Inter-tel direct to support them? We have basic support with them and they are pushing a 'total solution' now where essentially they own it and do all maintenance. My company is under "total solution" for our Axxess. It was not my choice to enter into it but putting the cost aside the support we get is very good. We deal with the Inter-Tel manufacturer office in our city and all things considered they are doing a fine job. A few months back they suggested that we look at replacing our system with a Mitel and replacing our total solution lease. They stepped us through the costs and pros and cons and both Inter-Tel sales and our management agreed we should stick with Axxess. A very fair assessment I thought.
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Joined: Jun 2002
Posts: 258
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Joined: Jun 2002
Posts: 258 |
Inter-Tel/Mitel is doubling the price of Axxess components starting Oct. 1st. I would not go back into the "Total Lease." You can buy all the components on the secondary market to serve as back up. This minimal investment will save you many thousands in the long run.
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Joined: Aug 2005
Posts: 908
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Posts: 908 |
Thanks for the clarification Chris. I've not had a chance to look at the Mitel stuff. I hope we have an alternative to dual 5600s. My Axxess and two 5200s have communication issues now.
I feel your pain.
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Joined: Sep 2008
Posts: 4
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Posts: 4 |
Hello,
I bought a used IPC card recently.
I cannot login to it.
firmware = 1.203
Any suggestions?
Thanks,
JD
Thanks,
John
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Joined: Aug 2005
Posts: 6,692
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Joined: Aug 2005
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Joined: Jun 2002
Posts: 258
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Joined: Jun 2002
Posts: 258 |
Rumors of Axxess v12.0 w/ SIP Trunking. Has anyone else heard anything?
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Joined: Oct 2008
Posts: 4
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Joined: Oct 2008
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11.0 enables SIP trunking. We've used Quintum gateways to replace MGCP gateways using SIP Trunking. Haven't heard of anybody using true SIP trunks with the Axxess of 5000 yet....
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Joined: Nov 2006
Posts: 241
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Joined: Nov 2006
Posts: 241 |
Originally posted by jmarc:
Rumors of Axxess v12.0 w/ SIP Trunking. Has anyone else heard anything? I wouldn't count on it. If I were a betting man, I'd bet the last number will begin with an 11. Why? Mitel integrated their IP stations into the 5000 only. They're in the process of killing off the 86xx series phones and are developing a SIP integration for the NuPoint voice mail exclusively to the 5000. Bye, bye Axxess, it was nice while it lasted.
60% of the time it works every time
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Joined: Mar 2006
Posts: 1,596
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Joined: Mar 2006
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There are some who may argue that the Axxess is a dinosaur whose time has come...
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Joined: Nov 2001
Posts: 2,500
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SoCalJake is where my money is if i was a betting man.
Rhett
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