|
|
Joined: Jul 2005
Posts: 79
Member
|
|
Member
Joined: Jul 2005
Posts: 79 |
The 5000 system is a perfect upgrade for the majority of Inter-tel customers out there. As of version 2.5 they will be doubling the digital ports from 96 to 192. The larger customers actually fit better in a Mitel 3300 with the redundant controllers and resilency. The plan is to put the Axxess cabinets on the 3300 controller and as far is I know that is still on the roadmap. We were lucky because our company had been doing Mitel for 25 years and Inter-tel for about 10 but as I see it so far it has been a perfect fit of both needs.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2002
Posts: 258
Member
|
|
Member
Joined: Jun 2002
Posts: 258 |
Upgrading to the Mitel 5000 is a nice move if your company is booming or there is a real need. Your average customer will not tolerate a vendor forcing a VoIP product on them. Currently there are over 200 Inter-Tel items on ebay- coupled with wholesalers- there is an endless supply of Axxess out there.
|
|
|
|
|
Joined: Aug 2005
Posts: 908
Member
|
|
Member
Joined: Aug 2005
Posts: 908 |
Will the Mitel systems communicate with the Inter-Tel? We have an Axxess and two 5200s. Eventually we'll have to replace the Axxess. I know the InterTel stuff doesn't support SIC, so they won't communicate with other manufacturers.
|
|
|
|
|
Joined: Jun 2002
Posts: 258
Member
|
|
Member
Joined: Jun 2002
Posts: 258 |
The Inter-tel 5000 is not the Mitel 5000. Mitel just released v2.4 that integrates Mitel 5xxx series IP phones. As you know the digital and ip Inter-Tel will migrate to the 5000.
|
|
|
|
|
Joined: Dec 2002
Posts: 9,428 Likes: 1
Member
|
|
Member
Joined: Dec 2002
Posts: 9,428 Likes: 1 |
Did you mean SIP? Inter-Tel does support it with a SIP server.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
|
|
|
|
|
Joined: Aug 2005
Posts: 908
Member
|
|
Member
Joined: Aug 2005
Posts: 908 |
A single Inter-Tel 5600 won't replace the system we currently use. We'd like to avoid having to buy two Inter-Tel switches to replace the Axxess we already own. Mitel had said they were working on having their switches communicate with the Inter-Tel switches. That's a far cry from being able to use different endpoints.
I was told the protocol was SIC that allowed the transfer of information from different manufacturers of PBXs. I may have been told wrong.
|
|
|
|
|
Joined: Apr 2007
Posts: 24
Member
|
|
Member
Joined: Apr 2007
Posts: 24 |
Does anyone use Inter-tel direct to support them? We have basic support with them and they are pushing a 'total solution' now where essentially they own it and do all maintenance. It is expensive. We have techs on site that handle adds/moves/changes, but I am concerned about catastrophic outage really. Is it really worth paying that high price due to fear though? I am curious if anyone is using their direct support at all.
|
|
|
|
|
Joined: Jun 2007
Posts: 490
Member
|
|
Member
Joined: Jun 2007
Posts: 490 |
QSIG is probably what they were talking about dflesch. I am so disappointed in Inter-Tel I can barely stand it. I say that as dealer support is in the basement now compared to what it was before the Inter-Tel sell out to Mitel. I do mean sell out too, lame IMO. No offense to the Mitel dealers but there are alot of traditional Inter-tel dealers bailing, the one I work for included. Sad. I am not impressed with Mitel products in any way. Inter-Tel should have stayed the course, continued with the 7000, 5000 and Axxess for awhile. The 7000 smoked the pants off of anything that I have ever seen application and feature wise. Bitter, you bet.
|
|
|
|
|
Joined: Dec 2002
Posts: 9,428 Likes: 1
Member
|
|
Member
Joined: Dec 2002
Posts: 9,428 Likes: 1 |
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
|
|
|
|
|
Joined: Jun 2002
Posts: 258
Member
|
|
Member
Joined: Jun 2002
Posts: 258 |
Are the Model 8622 and 8662 IP sets on their way out as well?
|
|
|
|
Forums84
Topics94,428
Posts639,501
Members49,821
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
