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Joined: Aug 2013
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Have a Vodavi Starplus STS system. It seems to default to CO Line 2. If you make a call it always go out CO Line 2. Then when someone else tries to make a call they can't get out, as CO Line 2 is busy. I know CO Line works, you can push the button on a desktop phone and dial out.
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Joined: Jun 2013
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Ok, I will be the first to as the obvious first question??
How many CO Lines are on the system??
At least 2 but are there more??
ABLE1
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Joined: Mar 2008
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Are the CO lines in different trunk groups? What happens when you press '9' instead of selecting a line?
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: Aug 2013
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Joined: Aug 2013
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If you press 9 you always get CO Line2. Only way to get CO Line 1 is to pick it on the desktop phone.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
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Line 1 is not in the same co group as line 2 seems like the obvious first place to look. This is an admin function to change. It is in flash 40 co line programming. You may need a tech to take care of this for you either in person or over the phone, service charge may apply.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2013
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System has been in place for several years, problem just started last week. No one has been in messing with the programming. How could that happen?
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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I know that this is a bit of a stretch, but try dialing 691 + 00 from one of the phones to see if this goes away. If it does, repeat this at all of the other phones.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
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Retired Moderator
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I know that this is a bit of a stretch, but try dialing 691 + 00 from one of the phones to see if this goes away. If it does, repeat this at all of the other phones. Ed, I would think this could be the problem except it happens after dialing 9, not after picking up the handset or pressing speaker button. I don't think auto line select (or hot line as it is now called) could be turned on accidentally and still use the 9 button. The code to grab line 2 would have to be 6911388002 would it not? I think this is a stretch as well.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2013
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So, does that mean not try it??
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