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Joined: Aug 2012
Posts: 63
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Joined: Aug 2012
Posts: 63 |
Hello, We have sold numerous DX hard drive voice mails and now some of them are ready for new hard drives. We have tried making an image using both Ghost and Acronis. We load the image on a new laptop hard drive and install on the voice mail card. The voice mails will not boot from these new hard drives with the image. The Data is on the drive, but it will not boot. I know years ago we did this very process with no problems. But now we cannot get them to run. These are the newer hard drive version with no fan and two 9 pin connectors.
Any suggestions on how to make this work would be MUCH appreciated. Thank You!
Last edited by ronaldjamesh; 11/22/12 09:23 PM.
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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
What size drives are you using? My guess is that you are using a drive that's larger than the board will support.
Justin
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Joined: Aug 2012
Posts: 63
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Joined: Aug 2012
Posts: 63 |
I am not sure. I did not think a larger size would cause a problem, just allow more minutes of storage. I will check and let you know. Thanks!
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
I forget what the maximum drive size is but the BIOS won't support larger drives. I think it might have been 5Gb, maybe a bit larger on the last ones.
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Joined: Aug 2012
Posts: 63
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Joined: Aug 2012
Posts: 63 |
Hello, I am again having issues with a DX VMII hard drive. We tried making an Image to a new hard drive of the same size 40GB and manufacturer Seagate and continue to have the same problem. The new drive will Not Boot! The Data transferred but it will not run. Has anyone come up with a solution for this yet? Thanks!
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Joined: Apr 2023
Posts: 1
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Joined: Apr 2023
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Did you ever find out why the cloned drive wouldn't work? I am also dealing with a DX-80 system with a HDD Voice Mail card. The read errors and frequent clicking are a clear indication of a bad drive with damaged/failing heads. Vertical doesn't offer any support for the DX80/120 platforms anymore which puts me at a stand still.
I'm looking for the following items:
•Image or file backup of the original 7243 voice mail hard drive. Imy attempting to duplicate the files on a new hard drive and get the voice mail system up and running again.
•Backup or .bin files of the u14 and u16 ROM chips. (I'm working with a F28 version)
•I have multiple backup versions of PC-DBA and KeyVoice on disc, unfortunately all are the DOS versions which do not run on windows. Do you have the windows version by any chance?
Any help would be greatly appreciated. Thank you for your time and have a nice day.
Beau E.
-Network Solutions Vegas-
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Joined: Sep 2004
Posts: 4,217 Likes: 2
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Joined: Sep 2004
Posts: 4,217 Likes: 2 |
Assuming you are using an older IDE hard drive. I suggest using a hardware drive duplicator and locating a good drive the same size. BITD I used to do this on multiple systems with this setup.
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