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Joined: Nov 2005
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Hello, I'm new here and was wondering if someone could e-mail me a detailed list of how to block an incomming call on the inter-tel system.
Thanks!
Brian
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Joined: Aug 2005
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Which Inter-Tel system are you referring to?
On the Axxess? It's done via Call Routing Tables. The system rings into the CRT and the table process the lines in order. If it gets to a number pattern that you entered, it handles the call based on the command. For instance, If someone calls my house, and the caller ID is an 800# or other telemarketer type call, they are disconnected.
If it's an older system like a Premier, you'll need an extra piece of hardware.
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Joined: Feb 2005
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Is there any way to reorder the CRT?
Dan L Armstrong
WinWholesale
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Hi Dan:
I'm not sure I understand the question. When you say reorder, are you asking if it can process line 4 before line 3? If so you would physically need to move line 4 up in front of three. This can be done by adding a line in the table and then moving the information.
If I misunderstood please let me know.
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Joined: Feb 2005
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Sorry, Here's my situation.... I need to block calls from a specific number that are coming into a DID in my CRT. I am using Axxess 8.2. How can I block1 number and let others thru? on the same DID?
Dan L Armstrong
WinWholesale
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Are you receiving caller ID?
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Joined: Aug 2001
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On your Call routing table, for that DID set it to ring to another call routing table, that uses Caller ID to route the call. Make the number that they are calling from ring to an application that times out to hang up, and make the E and the + ring to that extension assigned to the DID number.
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Joined: Feb 2005
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Worked like a charm. Thans much for your help.
Dan L Armstrong
WinWholesale
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Follow DnR's instructions and you'll be set.
One thing I might add is that the application I have set up to catch the calls I want blocked answers, plays an SIT tone (the tone that indicates the number is disconnected) and then immediately disconnects them.
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At my home, I do the same thing, but my recording attempts to sell them a Telephone system for there office. I think it is very Ironic.
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