web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 6 1 2 3 4 5 6
#53521 10/03/05 01:42 PM
Joined: Oct 2005
Posts: 4
Member
Member
Offline
Joined: Oct 2005
Posts: 4
I was recently dumped into being admin on an Inter-Tel Axxess system (which is a really nice system, I'm finding), and the previous admin apparently told the company execs that voicemails could be saved as .wav files. Now we're in a position where we've received a few threatening phone calls (don't ask *sighs*), and some of them were recorded using the VM system. As our company is so small, it was no problem to figure out which .r24 files it is, but although I've figured out the sample rate, I can't figure out the format (8-bit a-law is the closest - but still sounds like aliens trying to make contact), so I can't convert these files on my own. The lawyers need them in a format they can listen to and determine if they are valid as evidence, but calling in to voicemail isn't an option (don't ask me why - I'm just told what to do...)
So... Inter-Tel Axxess, I think it's 7.00something voicemail (Avdap?), and I'm just shy of totally clueless here.
I did see that mrb had a conversion file back in march - I'm hoping that he or someone like him can throw me a bone here.
Thanks!
Michael in Houston

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#53522 10/03/05 01:51 PM
Joined: Aug 2005
Posts: 6,692
Member
Member
Offline
Joined: Aug 2005
Posts: 6,692
We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

#53523 10/03/05 03:22 PM
Joined: Sep 2005
Posts: 840
Member
Member
Joined: Sep 2005
Posts: 840
What OS is the VM? OS2 or NT/2000?

#53524 10/04/05 03:41 AM
Joined: Oct 2005
Posts: 4
Member
Member
Offline
Joined: Oct 2005
Posts: 4
The voicemail system (AVDAP) is NT.

Thank you so much, MacGyver. I had thought about titling the request "Help me, MacGyver, you're my only hope!" but figured that was a bit presumptious wink

The email, two paperclips, a rubber band and can of compressed air are on the way. Can you go ahead and fix me up a VTOL-Office-Chair rocket while you're at it? wink

#53525 10/04/05 04:03 AM
Joined: Aug 2005
Posts: 6,692
Member
Member
Offline
Joined: Aug 2005
Posts: 6,692
We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

#53526 10/04/05 08:27 AM
Joined: Oct 2005
Posts: 4
Member
Member
Offline
Joined: Oct 2005
Posts: 4
Mmmm... Bisquick - I'll get right on that wink

The attachment was probably an exe, so I'm betting one of our mail servers ate it. Can you try re-sending as a zip?

#53527 10/04/05 09:14 AM
Joined: Aug 2005
Posts: 6,692
Member
Member
Offline
Joined: Aug 2005
Posts: 6,692
We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

#53528 10/04/05 11:08 AM
Joined: Oct 2005
Posts: 4
Member
Member
Offline
Joined: Oct 2005
Posts: 4
Got it, thankyouverymuch. Works like a charm!
The chair only reached about 14' in altitude, though. I'm thinking we need to reconsider the propellant.

Thanks again!

#53529 10/04/05 11:55 AM
Joined: Aug 2005
Posts: 6,692
Member
Member
Offline
Joined: Aug 2005
Posts: 6,692
We are no longer able to support Installer Level procedures such as file conversion in the open forum. If you need files converted we will be happy to refer you to a Moderator or Installer to handle the converstion. There will most likely be a fee for their professional services.

I cannot send you the software. Please do not PM me to ask for it.

#53530 11/10/05 10:19 AM
Joined: Nov 2005
Posts: 2
Member
Member
Offline
Joined: Nov 2005
Posts: 2
Hi MacGyver

It sounds like you have a tool for every situation. Any chance I can bother you for your r24 converter?

I recently upgraded to a CPS system and am having a rough time with system gremlins.
I could do with the converter if only to allow me to reliably replace the audiotex after defaulting the system!

Anyone have any clues to the naming system on the NT VPU (AVDAP system)?

Page 1 of 6 1 2 3 4 5 6

Moderated by  Stix1 

Link Copied to Clipboard
Newest Topics
OfficeServ 500
by phonman123 - 11/08/24 09:08 AM
OfficeServ 7200 enable 4 digit extensions
by Robert Stuart - 11/05/24 05:42 AM
OfficeServ 7200 v4.60b software?
by Robert Stuart - 11/04/24 05:38 PM
CTX 100 Can't Connect with eManager
by stwtech - 11/04/24 04:24 PM
Forum Statistics
Forums84
Topics94,428
Posts639,501
Members49,821
Most Online5,661
May 23rd, 2018
Newest Members
FooF, brianorbrain, AndyW251, Dean Badelek, PCCsup
49,820 Registered Users
Top Posters(30 Days)
Toner 10
pvj 9
R4+Z 4
Who's Online Now
2 members (Touch Tone Tommy, Professor Shadow), 357 guests, and 76 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0