Skip are you using Record A Call on the Axxess? If so using Level I Unified Messaging might be a much better option for you. Your Axxessory Talk should have 5 Level I licenses with it. Let's say that your Record a Call box is 1150. You would set up box 1150 to email the recorded call as a .wav file to your email box. Once you hang up from the phone, the .wav appears in your email box.
It's just a thought. The converter tool is not very user friendly. However based on your time problem we just solved, you're probably learning your way around a little, but you really have to be able to watch AdvapMon to even know which file to convert.
I'll shoot you a PM with some additional info when I get to my desk.
Also, if you don't mind please finish filling out your profile so everyone here can get to know who you are and who they are helping